- "Useful Bounds on the Expected Maximum of Correlated Normal Variables", Andrew Ross, August 2003. Lehigh ISE Working Paper 03W-004, in
- "Dial-Up Internet Access: A Two-Provider Cost Model",
Andrew Ross and J. George Shanthikumar, August 2003. submitted to QUESTA.
- "Estimating effective capacity in Erlang loss systems under competition",
Andrew Ross and J. George Shanthikumar, November 2002. submitted to QUESTA.
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