Kathryn Robertson

Top Producing Business Systems Analyst

  • e: krobertso1@emich.edu
  • w: 734.487.2666

Summary

A robust career in higher education and corporate consulting, showcasing a talent for asking the right questions. Uniquely skilled at developing collaborative outcomes within complex environments. Established successes in completing workplace analysis and all phases of instructional systems design. Demonstrated expertise in leading large-scale analysis, training, and change management projects.

Professional Experience

Senior Business Systems Analyst

Eastern Michigan University, Ypsilanti, MI

2013 - Present

A diplomatic negotiator, adept at bridging the communication gap between customers and programmers. An experienced facilitator with a proven ability to quickly master new technologies and convey complex technical concepts to a diverse audience.

Key Achievements

  • Highly sought-after analyst when a clear understanding of the business need is required
  • Recognized leadership abilities on change management projects involving technology
  • Developed a business process roadmap and templates used to document requirements

Senior Instructional/Performance Improvement Technologist

Eastern Michigan University, Ypsilanti, MI

2004 - 2013

An experienced education consultant, providing workplace performance analysis coupled with strong instructional design, development, delivery, and evaluation skills.

Key Achievements

  • In demand collaborator and facilitator on projects involving the rollout of new technologies
  • Noted for analysis skills on enterprise-wide technical training initiatives
  • Project principal on more than 35 high-profile training and change management programs

Certifications

  • Certified Scrum Master (CSM)
  • Certified Professional (ICP)
  • Certified Professional in Business Value Analysis (ICP-BVA)
  • Certified Technical Trainer (CTT)
  • Microsoft Certified Trainer (MCT)
  • Certified Lotus Instructor (CLI)

Education

Eastern Michigan University, Ypsilanti, MI

MA - Educational Media & Technology

Bethel College, Mishawaka, IN

BA - Business Administration

AA - Computer Science